Business Continuity & Contingency Plan Summary
Money Professionals LLC Business Continuity and Contingency Plan Summary
Money Professionals LLC (“MP”) maintains a comprehensive Business Continuity Plan (“BCP”). The BCP is an internal document that is not available to the public. This Business Continuity Plan Summary document is intended to provide our customers with summary and pertinent information regarding our BCP. While no contingency plan can eliminate all risk of service interruption or temporarily impeded account access, we continually assess and update our plans to mitigate all reasonable risk.
Our firm’s policy is to respond to a Significant Business Disruption (“SBD”) by safeguarding our employees’ lives and firm property; making a financial and operational assessment; quickly recovering and resuming operations; protecting all of the firm’s books and records, and allowing our customers to transact business with minimal disruption. The Plan addresses business disruptions that may be caused by a local incident or by a regional or broad market-related disaster that applies to many companies. The Plan covers our critical business processes essential for MP to continue to conduct business for an interim or temporary period during a business interruption. Every important aspect of our business is addressed in the Plan, to include data back-up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical suppliers, regulatory reporting; and assuring our customers prompt access to their funds and account information if we are unable to continue our business.
Our phone service providers maintain a messaging and forwarded service that will be utilized by our firm in the event of a short or interim-term phone service disruption. So, clients should continue to contact us at 850-433-5830 or 850-433-3386. Should it be necessary for us identify an alternative contact phone number, this information will be provided as a part of our existing phone messaging service, and will also be posted to our website: www.moneyprofessionals.net (under the “Disclosure” Tab).
Alternate Communications Between the Firm and Customers
We now communicate with our customers using the telephone, e-mail, our website, fax and US mail. In the event of a significant business disruption, we will assess which means of communication are still available to us, and use the means closest in speed and form (written or oral) to the means that we have used in the past to communicate with the other party. For example, if we have communicated with a party by e-mail, but the Internet is unavailable, we will call them on the telephone or by fax or paper copy via the US mail.
Mission Critical Systems
Our Custodian/Clearing Firm, Charles Schwab Institutional, maintains customer accounts and is responsible for delivery of funds and securities to our customers. Schwab has its own Business Continuity Plan which we have reviewed and we expect that Schwab will be able to recover from an SBD as described in their plan.
Updates to the Plan
Please be advised that our BCP is subject to change and modification. Our firm will update this plan whenever we have a material change to our operations, structure, business, or location. In addition, our firm will review our plan annually. Any material changes to the Plan will be posted to our website (www.moneyprofessionals.net).
While no contingency plan can eliminate all risk of service interruption or temporarily impeded account access, we continually assess and update our plans to mitigate all reasonable risk.
For More Information
Clients who have questions regarding our Business Continuity Plan may contact us at (850) 433-3386.
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